Total Support is Avante's flagship service and involves a capped monthly cost for all network and systems support requirements.

The solution includes weekly, fortnightly or monthly visits, proactive 24 x 7 network monitoring, professional support and of course friendly service. Total Support is based on a 2 year contract.

Costs can range from $1000 per desktop per year.

Total support means just that, a total support solution 24 x 7, combining the best of proactive onsite regular support visits, with world class network monitoring and management tools.  All this in combination with our full range of support resources available 24 x 7 - there when you need them.

It’s been a long time since you have been pampered like this!

Features:

• Proactive Support Visit
• 24 x 7 Support
• Network Monitoring
• Dedicated Engineer/s
• Dedicated Helpdesk
• Priority support over non total support clients
• 3 hour guaranteed response time
• No penalty rates for work outside business hours
• Discounted Hardware and Software
• Fixed price PC and Server Builds
• Fixed Price Monthly Support Costs
• Full network Audit and site/s map
• Asset Register
  

Call us on 1300 558 901 or email us at sales@avanteit.com.au