Avante Total Support really is total IT support. We look after our customers like part of the family and take care of every aspect of your business IT, with no fuss and minimal waiting. Total Support customers have access to all of our services. It’s like having your very own dedicated IT department.

We keep IT simple.

We make everything we do as easy to use and understand as possible and we don’t speak geek to you (unless you want to). We believe the better technology works for you the better you can get down to doing your business.

So How Does It Work?

Simple really. Just call your nearest Avante Team. We’ll meet with you in person, on the interwebs or on the phone to discuss your needs now and in the future. We’ll design you an elegant and easy solution, tailored to your unique business needs. It’s all easy sailing from here.

What do you get?

You get: your very own dedicated IT team

This way you always know who to talk to and we always know the important details. Your team will always use plain English unless you want to speak geek!

You get: support 24 x 7 world-wide

We are open around the clock, 7 days a week. So if you need support at 3am, we’re right there for you. Our offices are strategically located around the world so we’re never far away, no matter where you are.

You get: consulting and planning

We are always ready to provide advice and guidance on all matters IT. We’ll help you better utilise your technology, keep up with change and stay ahead of the competition.

You get: personal training

We can assist you with easy and friendly training to make sure everyone is up to speed and technology enabled.

You get: projects

We can set up small and large projects to help with new business goals.

So stop worrying about your I.T. and get totally supported!

Total Support covers all aspects of your business IT.

Proactive Support

This is where we do all the things to keep your IT running fast and effectively like:

Performance monitoring
We will monitor your servers, firewall and routers
Backup monitoring
We will check and make sure your back up works every day!
Maintenance
We will combine both onsite and remote maintenance for the best results
Regular reviews
We will meet with you regularly to discuss your network and systems
Small projects
We even include mini projects.

Reactive Support

When something goes wrong we are there when you need us 24 × 7 with:

Phone support – 24 x 7
With near instant response.
Onsite support – 24 x 7
We can come to you.
Equipment support
If you have an IT problem our team will have it fixed before you know it!

Technology Management & Consulting

We really get to know your business so we can help you make the best IT decisions for your business. We believe IT is one of the greatest enablers in business today and are always available to help and guide you.

Plans & Pricing

Total Support

Pricing on application available in: GBP, AUD, EURO and USD
Great for every business!

Total Support Remote

Pricing on application available in: GBP, AUD, EURO and USD
Ideal for regional and small remote businesses

Total Support Combo

Pricing on application available in: GBP, AUD, EURO and USD